Full course description
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Online Instructor-led Course Schedule: Eight weeks part-time | Five hours of instructor contact & 5-7 hours of recommended labs, assignments and self-paced study per week.
Courses Start Every Other Month
Enrollment Deadline: Enrollments must be submitted before 10:00 AM EST on Thursday, two weeks prior to the beginning of the course. Enrollments received after this time will begin in the following enrollment cycle.
Beginner Level: While no previous experience is required, professional experience with basic concepts and functions of Salesforce and Sales Cloud would be an advantage.
What You’ll Learn: This comprehensive Salesforce Administrator course equips learners with the skills to create cloud-based applications. Covering key modules like Platform Fundamentals, Salesforce Products, Data Management & Automation, and Reports, Dashboards, and Mobile, you'll develop expertise in organization setup, user management, security, Sales Cloud, Service Cloud, data handling, analytics, workflow automation, and more. By the end of this course, you'll be prepared to pass the Salesforce Certified Administrator Exam and leverage your knowledge to build impactful applications.
Careers you can land with a Salesforce Administrator certification: Salesforce Admin | App Builder | Business Analyst | Marketing Cloud Administrator | CPQ Specialist
Certifications: Salesforce Administrator
What's Included:
- Hands-on training, labs, and curriculum directly from Salesforce
- 5 hours of instructor contact/week with Salesforce certified instructors
- On-demand office hours & full-time access to an AI-powered tutor
- Certification exam voucher
Course modules will cover:
Weeks 1-3:
- Navigating Salesforce
- Salesforce Architecture
- Salesforce Out-of-the-box features
- Object Level Security
- Field Level Security
- Record Level Security
Weeks 4-6:
- Custom Fields
- Custom Configurations
- UI Customization
- Page Layouts
- Data Management Tools
- Automation Tools
Weeks 7-8:
- Flows
- Custom Objects
- Sandbox Deployments
- Creating Reports and Dashboards